Privacy Policy

The use of personal data

In the services we provide, we obtain certain personal data from our relations, guests and visitors. We keep and use only the personal data provided directly by our relations, guests and visitors, in the context of the service requested by our relations, guests and visitors (e.g. entering into an agreement). We will not use the personal data obtained for other purposes, unless prior consent has been obtained or we are permitted or required to do so by law.

Purposes of use

In order to provide optimal service to our relations, guests and visitors, it is necessary for TopParken to store personal data in certain cases. TopParken uses personal data for:

• Relationship management;
• The execution of agreements, transactions and services;
• The use of functionalities on our website;
• Determining strategy and policy;
• If necessary, tracing unlawful conduct in relation to TopParken, its relations and its employees.

Description of the personal data

For the above purposes, we may process the following personal data:

• Name and address details;
• Gender;
• Partner, children, travel company;
• E-mail address;
• (Mobile) phone number;
• Date of birth;
• Document number of identification;
• Technical browser information;
• Cookie ID.

Retention periods

We do not retain personal data longer than necessary to achieve the purposes stated in this privacy and cookie statement.

Camera recordings

Our recreation parks are equipped with camera systems. For everyone's safety, recordings are made. The camera images can only be accessed by authorized persons and are transferred only at the request of authorized authorities. We store the images for twenty-one days. No (facial) recognition, tracking or tracing software is used.

Access control

Most recreation parks are equipped with an access control system. This records who has gained access to which locations and at what times. This data is accessible only to authorized personnel and will be shared only when requested by authorized agencies.

This data will be stored for thirty days.

Confidentiality & disclosure to third parties.

We handle all personal data confidentially. We do not provide the personal data we collect to third parties for direct marketing purposes. However, data may be provided to third parties when it comes to bookings with affiliated partners of TopParken.

Furthermore, we will not provide the received personal data to other parties, unless prior permission has been given by the person concerned, this is necessary within the framework of the execution of the agreement or we are allowed or obliged to do this on the basis of the law.

Data protection

TopParken uses careful security procedures for the protection of the processed data, among other things to prevent unauthorized access to this data. For example, we ensure that only the necessary persons have access to data and that access to personal data is protected. TopParken has taken appropriate technical and organizational measures to secure the personal data.

Links from websites to third parties

Our Internet pages contain links to other websites. This privacy and cookie statement does not apply to third-party websites that are linked to our website through links. We cannot guarantee that these third parties handle personal data in a reliable or secure manner. We therefore advise every visitor to read the privacy policy of these websites before using them.

Social Media

Our website uses Social Media links whereby information about website visits is exchanged with third parties. Our website includes the following website links:

• Facebook Connect;
• Twitter;
• LinkedIn;
• Instagram;

Legal rights

Any person may ask TopParken for access to the data stored about him/her. Anyone can also request TopParken to change, move, supplement or delete this data. This can be done by contacting us at the e-mail address info@topparken.nl, or by contacting us by telephone at +31 088 5002400 from Monday to Friday between 10:00 and 12:00 and 14:00 and 16:00. Our Data Protection Officer is Mr. P. de Haas. Within five working days your request will be processed and you will be contacted by the Data Protection Officer.

Changes to privacy and cookie statement

We reserve the right to amend this privacy and cookie statement. Changes will be published on our website. It is therefore recommended to consult this policy regularly. At the front of the document is the version and modification date of the Privacy and Cookie Statement.

Personal Data Authority

Of course, we are also happy to help anyone if there are complaints about the processing of personal data. Pursuant to privacy legislation, everyone has the right to file a complaint with the Personal Data Authority against our processing of personal data. We refer to the Personal Data Authority for this purpose. Through their website https://autoriteitpersoonsgegevens.nl/ it is easy to file a complaint.